Q: What does the web site migration service entail? Will my web site be secure?
A: When your present hosting provider can no longer meet the needs of your website, or if you suffer from continual network downtime, or if you are made to wait for hours for the customer support staff to respond back to you, it may be a clever idea to swap your hosting provider, i.e. to transfer all the files for your web sites together with your databases from your present provider to your new provider. At resellvps.com, we know that this can often be hard and time–consuming. That is the reason why we will accomplish all that for you at no cost!Our highly proficient technical staff members will transfer your website content from your current web hosting provider to us. Our techs have broad experience migrating websites and are able to handle everything – from a normal WordPress–based weblog or Joomla™ site, to a very elaborate, custom–built web app.
Q: How much time will it take for my web site to be migrated over to your platform?
A: While we can’t give you a precise ETA, since there are plenty of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our very best to migrate your web site within 48h, and in certain cases – within 24h (when the content is not very large).
Q: My privacy concerns me. What information do you need to have?
A: We’ll need the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
Q: My present web hosting account has delicate info inside. How can I rely on you?
Q: How about downtime? Will my website be offline?
A: Your web site will work just like it did before with your previous hosting provider. As soon as we are through with the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is working correctly, all you will have to do is modify the NS resource records associated with your domain name. Your site will be transferred over to us with no downtime.
Q: Will my present hosting provider need to do anything?
A: No. Aside from your login details for the Control Panel, we do not need anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Does it make a difference what platform my present provider is using?
A: We can transfer your site from any hosting provider or any Linux–based hosting platform on condition that we can access the Control Panel and there’s FTP access available.The only websites that we can’t migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.