Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering high quality support on time is our main priority, so that we back up each shared hosting packages plan with a 1–hour ticket solution guarantee. When you submit a ticket or send us an email, our client customer assistance team will do all they could do to present the most satisfactory remedy for your issue and to offer help promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of professionals is going to be on–line for you 24x7x365 to respond to all your issues and to take care of any problem you will likely have. You are able to post a technical support ticket from the Online Control Panel or drop an email message any moment. In addition, on working days, you’re able to give us a call or take advantage of the live chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated an extensive education base into the Control Panel that will help you get useful step by step guidance anytime. Each section of the Control Panel possesses its own contextual help area offering a variety of how–to posts. We have also prepared educational videos to give you a better visual representation of the best way to execute any given procedure.