Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Guarantee

  • Our crew of service technicians will do their best to reply to your service requests within less than 1 hour. If, however, the issue you have come across needs some help from our Administrators’ =Team,= we are going to send the ticket to the person on shift and will submit a note to let you know.

  • Top quality support service
  • Top–class Client Assist Service

  • We are online for you 24 hours a day to provide you with useful information and client support as well as to assist you with any issue that you could possibly stumble upon while managing your virtual server. We’re able to help you with all pre–configured software, like your OS, server admin panel (in accordance with the VPS type) and the Online Control Panel produced 100% by our developers.

  • Intuitive help center
  • An Informative Help Zone

  • Each section of the Online Control Panel that is offered as a gift with your VPS offers you an inbuilt collection of articles. One can find a selection of illustrative how–to content articles and an array of step by step video lessons that present all the necessary website management duties. You can access them by clicking on the Help or Video buttons in the top right part of each Control Panel section.